Connect your store
Connect Shopify or WooCommerce so your products are available in Epox.
By the end of this guide your store is connected, the products you chose are imported, and you can keep them up to date from Epox.
Before you start
- You are an Owner or Editor of the workspace. Viewers see a "View-only access" message on the Store page.
- Store integration is included on every plan, Free included. Only a workspace on a retired plan without it sees "Unlock Store Integration" on the Store page, with an Upgrade Plan button and an Add Products Manually option.
- You have admin access to your store.
- For WooCommerce, you know your store address, for example
https://your-store.com.
Connect Shopify
- Select Store in the left navigation. The page is titled Connect Your Store.
- Select the Shopify card ("Connect your Shopify store"). Epox shows "Redirecting to Shopify to install the app" and takes you to Shopify.
- In Shopify, approve the installation of the Epox app.
- When you return to Epox, you may see a dialog titled Connect followed by your store name, asking which workspace to add the store to. Pick a workspace, or select Decide later to close it.
- If the store is already connected to a different workspace you own, Epox tells you instead of reconnecting silently.
Connect WooCommerce
- Select Store in the left navigation, then the WooCommerce card ("Connect your WooCommerce store").
- Under Store URL, enter your address, for example
https://your-store.com. - Select Continue to WooCommerce. You are sent to your store's own authorization page.
- Approve access there. You return to Epox with the store connected.
If you chose the wrong platform, select Back before continuing.
Other platforms
The same screen also offers e-shop, Etsy and Magento. e-shop and Magento ask for a Store URL and an API Key, then Connect. The screen tells you where to find the key: in your e-shop admin under Settings, then API; in Magento Admin under System, Extensions, Integrations, copy the Access Token.
Import your products
Connecting does not import everything automatically. You choose what to bring in.
- On the Store page, select Add Product, then Import from Store.
- In Import Products from Store, tick the products you want. The dialog shows how many slots remain on your plan.
- Select Import Selected. You see "Imported" followed by the number of products.
Use Add Product, then Upload or From URL for products that do not come from your store.
Keep products up to date
Select Sync Products on the Store page to refresh imported products from your store. A message shows progress. If another sync just ran, wait a couple of minutes and try again.
Check your result
- The Store page lists your imported products.
- Open Settings from the Store page: Status shows Connected, with your Store URL and Connected Since.
Troubleshooting
- If the page says "Store disconnected — reconnect to resume syncing", select Reconnect and approve access again.
- Nothing shows up after connecting? Use Add Product, Import from Store. Products are only imported when you select them.
- To disconnect, open Settings on the Store page and select Disconnect Store. Your products and assets stay in Epox, and you can reconnect at any time.